SMS
If you’re using SMS facility for the first time, then SMS ‘REG < Distributor Telephone Number (Landline) > < Consumer Number>’ to 54625 to book your Indane LPG refill.
However, for subsequent bookings, just SMS ‘LPG’ to 54625 to obtain your Indane LPG refills.
Currently SMS facility is available with Airtel, Vodafone, IDEA, TATA & MTNL services. Other service providers will be starting this facility soon.
Customers with USSD facility in their mobiles
We have commenced futuristic USSD (Unstructured Supplementary Service Data) - SMS booking with Vodafone, IDEA, MTNL & BSNL wherein if you are using this facility for the first time, dial * 501 #
IVRS (Interactice Voice Response System)
Dial the following numbers and follow the simple recorded voice instructions to book your Indane LPG refills.
Delhi
For Landline users:
MTNL: 1260
OTHER: 25611031
For Cell Phone Users :
Airtel & Vodafone : 011 - 1260
Others : 011 – 25611031
Kochi
For Landline users : 1260
For Cell Phone Users : 0484-2357037
For both SMS & IVRS, you will receive a return SMS to confirm your booking and another return SMS separately to confirm you cylinder delivery on your registered mobile. For queries and complaints, call 155233 or 1800 – 2333 – 555 (both toll free) or log on to www.iocl.com